Effective Date: March 2025

Introduction

Secret City Bike Tours ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing our website or utilizing our services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

Personal Identifiers: Name, email address, phone number, and mailing address.

Payment Information: Credit card details and billing information.

Booking Details: Tour preferences, dates, and any special requests.

Technical Data: IP address, browser type, operating system, and website usage data.

How We Collect Information

We collect information through various methods, including:

Direct Interactions: When you book a tour, subscribe to our newsletter, or contact us.

Automated Technologies: Through cookies and similar tracking technologies when you visit our website.

Use of Your Information

We use the collected information to:

Process and manage your tour bookings.

Communicate with you regarding your bookings and inquiries.

Send promotional materials and updates, with your consent.Improve our website and services.

Comply with legal obligations.

Disclosure of Your Information

We may share your personal information with:

Service Providers: Third-party vendors who assist in processing payments, managing bookings, or providing IT services.

Legal Authorities: When required by law or to protect our rights.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

Access, update, or delete your personal information.

Opt-out of receiving marketing communications.

Request information about how we process your data.

To exercise these rights, please contact us at [email protected]

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Jason Littrell

Email: [email protected]

Phone: 917-553-5409

Address: 97 Pitt Street, New York, NY 10002